Refund Policy
Customer confidence and satisfaction is our primary priority. We want to build a positive relationship with you, and your satisfaction is very important to us. We make every effort to provide high-quality products and services, and describe each item as accurately and effectively as possible. However, if for any reason you are not completely satisfied with your purchase, please feel free to contact us with any question or concern.
With the purchase of each individual product, the customer is granted a non-exclusive, non-transferable, single user license. Resale is strictly prohibited.
By accessing or otherwise using this website, you are deemed to have read, understood and accepted this policy.
Products and Services
Due to the nature of deliverable products and services, we do not provide refunds on orders. All sales are final. All products have free, trial versions available for download and evaluation before placing an order for the full version. Before you buy, please download the trial version to see if the product meets your needs.
Trading Systems
Due to the nature of systems and strategies, we do not provide refunds on orders. All sales are final. All trading systems are fully functional with no limitations or time expiration. Depending on the specification, the strategy is either open or closed. An open trading system is fully disclosed with all rules and logic completely revealed. In a closed or black box system, the underlying algorithm is secured with only the signals being provided. Each closed system is personalized to the client's unique customer number and trading platform. To aid in your purchase decision, we provide detailed and comprehensive performance reports and specifications.
Indicators
Due to the nature of add-on software, we do not provide refunds on orders. All sales are final. All indicators are fully functional with no limitations or time expiration. Each indicator is personalized to the client's unique customer number and trading platform. To aid in your purchase decision, we provide detailed and comprehensive specifications and real-world chart examples.
Historical Data
Due to the open nature of informational databases, we do not provide refunds on orders. All sales are final. All historical products have free, sample data available for download and evaluation before placing an order for the full database collection. Before you buy, please download the sample data to see if the product meets your needs.
Subscriptions
Subscriptions are billed on a monthly, quarterly, or yearly basis. Cancellation of subscriptions must be received seven days prior to the end of the renewal period to avoid billing for the subsequent month. Your subscription will continue and will renew automatically at the beginning of each renewal period. The charge will automatically be billed to the payment method you designated during the registration process unless you cancel your subscription before your renewal period begins.